Privacy policy

Leviathan Instruments Limited (“we”, “our”, or “us”) operates submarinepickup.com. This Privacy & Cookies Policy explains how we collect, use, and protect your personal information when you use our website or purchase our products.

Information We Collect

When you interact with our website, we may collect:

  • Order information – name, email address, billing/shipping address, phone number, payment details.

  • Account and communication data – if you sign up for our newsletter or contact support.

  • Usage data – information about how you browse and interact with our website, collected via cookies and tracking pixels (e.g. Google Analytics, Meta/Facebook Pixel).

  • Transaction data – details of products purchased, payment method used (Shopify Payments, PayPal, Klarna, Clearpay/Afterpay, or similar).

How We Use Your Information

We use your personal data to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send you newsletters and product updates (if you’ve opted in — you may unsubscribe at any time).

  • Analyse website traffic and measure the effectiveness of advertising.

  • Personalise advertising campaigns based on your interaction with our site.

  • Comply with legal and tax obligations.

Sharing Your Information

We only share your information with third parties necessary to provide our services, such as:

  • Shopify (ecommerce platform and payments).

  • Payment processors including PayPal, Klarna, and Clearpay/Afterpay.

  • Analytics and advertising partners such as Google Analytics and Meta (Facebook/Instagram).

We do not sell or rent your personal data.

Cookies & Tracking

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, keep your shopping cart working, and understand how visitors use the site. We also use pixels and tags (such as the Meta Pixel) which perform similar functions for analytics and advertising.

Types of Cookies We Use

  • Essential cookies – required for core site functionality (e.g. shopping cart, secure checkout).

  • Analytics cookies – help us understand how people use our site so we can improve it (Google Analytics).

  • Advertising cookies – used to deliver relevant ads and measure their effectiveness (Meta Pixel, Google Ads).

  • Preference cookies – remember your choices (e.g. region, language) to make browsing easier.

Managing Cookies

You can control cookies through your browser or device settings. Most browsers allow you to:

  • Block cookies entirely.

  • Delete existing cookies.

  • Receive alerts before a cookie is stored.

You can also manage third-party cookies directly:

Please note: if you block essential cookies, some site functions (like checkout) may not work properly.

Your Rights

Depending on where you live, you may have rights under data protection laws, including GDPR, UK GDPR, or CCPA. These include the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Opt out of marketing communications.

  • Restrict or object to certain processing activities.

If you are based in the UK or EU, these rights are provided under GDPR/UK GDPR. If you are a California resident, you also have rights under the CCPA.

To exercise your rights, contact us at support@submarinepickup.com.

Data Retention

We keep your personal data only as long as necessary to provide our services and comply with legal obligations (for example, tax records).

Security

We use appropriate technical and organisational measures to protect your personal information. Payment information is handled securely by Shopify and our payment partners — we do not store credit card details on our systems.

Updates

We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page, and significant changes may also be communicated by email if you are subscribed to our mailing list.

Contact Us

For any questions about this policy or your personal data, please contact:
support@submarinepickup.com